Testimonials
Kentuckiana Plumbing arrived on time, quoted a price up-front and promptly repaired our profusely leaking tub faucet as promised. Their rates are much more reasonable than the rest, but they came on-time, had the parts on the truck and the tech was very professional and he took the time to explain everything to me in words I can understand. Before leaving, he gave me some helpful tips on things I can do to keep my plumbing in tip-top shape to save a future service call. This company is obviously driven by customer service and satisfaction. I will not hesitate to call them again or refer others to them
J. Anderson, Louisville, KY.
Kentuckiana Plumbing’s technician came on time and quickly found the problem and unstopped my kitchen sink. the tech also wore covers on his shoes inside my home and cleaned up after himself! Worth every penny!!
S. Saunders, Shepherdsville, KY
My wife and I are very happy with the quality job Kentuckiana Plumbing did for our home in Valley Station, KY. They are very professional, reasonable priced and friendly too! I will surely use them again if our plumbing system needs service!
J. Heuser, Valley Station, KY
Are you kidding me? I absolutely love Kentuckiana Plumbing. I have an area of plumbing in my business that is awkward to get to, that was serviced by another company, who charged me HUGE service fees via annual contract and for each visit. This worked out nicely for my old company as they charged tons extra in access fees and never fixed the problems so that they get to come back every 2 months and charge me more. A good friend recommended Butch Thurman of Kentuckiana Plumbing. Not only did they come immediately and cost way less than anyone else, they actually fixed the problem saving me thousands of dollars. I have since given this company 5 other jobs and recommended them to all of my friends and colleagues. Why can't every business in Louisville run their operation like these guys???? Kudos!!!! BIG TIME!!!!!!
H. Archer, Louisville, KY
I bought my house almost 3 years ago. The plumbing throughout the house consisted of ancient galvanized drain lines and leaking copper joints. I called Kentuckiana Plumbing, made an appointment for him to come look at the whole mess and get an estimate for replacing it. To my shock, they arrived exactly on time. This was a first for me. He proceeded to inspect the entire plumbing system and give me my options. Not one option, but several. After thinking it over for a few days, I decided to have the entire system replaced. On the day of installation, they again arrived on time and began immediate work. Though they were running out of daylight and could have just simply said we will come back and finish tomorrow, they stayed and worked well into the evening to assure I would A. not have to lose another day of work and B. not be another day without running water and drainage. I was blown away. Arrived on time. Worked late. And the cost was exactly as promised. No over charges, no hidden fees, no extras. I have since come to use them in the house for regular repairs. They even replaced two broken door knobs and put up a towel rack for me while they were here for no extra charge. I love these guys!!!
T. Farris, St. Matthews, KYI bought my house almost 3 years ago, the A/C units inside and out were 15+ years old and were slowly dying. I called The Pipe Doctor, made an appointment for him to come look at the units and get an estimate for replacing them. To my shock, they arrived exactly on time. This was a first for me. He proceeded to inspect the units and give me my options. Not one option, but several. After thinking it over for a few days, I decided to have the unit replaced. On the day of installation, they again arrived on time and began immediate work. Though they were running out of daylight and could have just simply said we will come back and finish tomorrow, they stayed and worked well into the evening to assure I would A. not have to lose another day of work and B. not be another day without air conditioning. I was blown away. Arrived on time. Worked late. And the cost was exactly as promised. No over charges, no hidden fees, no extras. I have since come to use them in the house for regular plumbing issues as well. As always, they are courteous, prompt and right on budget. IF you need a new A/C, new boiler or simply have a leaky faucet, The Pipe Doctor is the way to go! « Hide
My tub drain was stopped up, and yes, my wife was not happy. One call did it all. Kentuckiana Plumbing was proffessional, courteous and well priced. What really seperated them from the rest was when the owner of the company, Butch, called me the next day to see if everything was properly working and if my wife and I were satisfied. Keep it up Kentuckiana Plumbing, and thanks for making a potential big problem so easy.
Kentuckiana Plumbing arrived on time, quoted a price up-front and promptly repaired our profusely leaking tub faucet as promised. Their rates are much more reasonable than the rest, but they came on-time, had the parts on the truck and the tech was very professional and he took the time to explain everything to me in words I can understand. Before leaving, he gave me some helpful tips on things I can do to keep my plumbing in tip-top shape to save a future service call. This company is obviously driven by customer service and satisfaction. I will not hesitate to call them again or refer others to them
J. Anderson, Louisville, KY.
Kentuckiana Plumbing’s technician came on time and quickly found the problem and unstopped my kitchen sink. the tech also wore covers on his shoes inside my home and cleaned up after himself! Worth every penny!!
S. Saunders, Shepherdsville, KY
My wife and I are very happy with the quality job Kentuckiana Plumbing did for our home in Valley Station, KY. They are very professional, reasonable priced and friendly too! I will surely use them again if our plumbing system needs service!
J. Heuser, Valley Station, KY
Are you kidding me? I absolutely love Kentuckiana Plumbing. I have an area of plumbing in my business that is awkward to get to, that was serviced by another company, who charged me HUGE service fees via annual contract and for each visit. This worked out nicely for my old company as they charged tons extra in access fees and never fixed the problems so that they get to come back every 2 months and charge me more. A good friend recommended Butch Thurman of Kentuckiana Plumbing. Not only did they come immediately and cost way less than anyone else, they actually fixed the problem saving me thousands of dollars. I have since given this company 5 other jobs and recommended them to all of my friends and colleagues. Why can't every business in Louisville run their operation like these guys???? Kudos!!!! BIG TIME!!!!!!
H. Archer, Louisville, KY
I bought my house almost 3 years ago. The plumbing throughout the house consisted of ancient galvanized drain lines and leaking copper joints. I called Kentuckiana Plumbing, made an appointment for him to come look at the whole mess and get an estimate for replacing it. To my shock, they arrived exactly on time. This was a first for me. He proceeded to inspect the entire plumbing system and give me my options. Not one option, but several. After thinking it over for a few days, I decided to have the entire system replaced. On the day of installation, they again arrived on time and began immediate work. Though they were running out of daylight and could have just simply said we will come back and finish tomorrow, they stayed and worked well into the evening to assure I would A. not have to lose another day of work and B. not be another day without running water and drainage. I was blown away. Arrived on time. Worked late. And the cost was exactly as promised. No over charges, no hidden fees, no extras. I have since come to use them in the house for regular repairs. They even replaced two broken door knobs and put up a towel rack for me while they were here for no extra charge. I love these guys!!!
T. Farris, St. Matthews, KYI bought my house almost 3 years ago, the A/C units inside and out were 15+ years old and were slowly dying. I called The Pipe Doctor, made an appointment for him to come look at the units and get an estimate for replacing them. To my shock, they arrived exactly on time. This was a first for me. He proceeded to inspect the units and give me my options. Not one option, but several. After thinking it over for a few days, I decided to have the unit replaced. On the day of installation, they again arrived on time and began immediate work. Though they were running out of daylight and could have just simply said we will come back and finish tomorrow, they stayed and worked well into the evening to assure I would A. not have to lose another day of work and B. not be another day without air conditioning. I was blown away. Arrived on time. Worked late. And the cost was exactly as promised. No over charges, no hidden fees, no extras. I have since come to use them in the house for regular plumbing issues as well. As always, they are courteous, prompt and right on budget. IF you need a new A/C, new boiler or simply have a leaky faucet, The Pipe Doctor is the way to go! « Hide
My tub drain was stopped up, and yes, my wife was not happy. One call did it all. Kentuckiana Plumbing was proffessional, courteous and well priced. What really seperated them from the rest was when the owner of the company, Butch, called me the next day to see if everything was properly working and if my wife and I were satisfied. Keep it up Kentuckiana Plumbing, and thanks for making a potential big problem so easy.
- Harrod, Louisville, KY